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What is Usability metrics?

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While not every site’s success can be measured in revenue, sales or leads you always can and should measure the sheer usability of your site. Many sites today still concentrate on being pretty, “having a bigger logo” and some special effects like Flash or AJAX, sound or video. While this might look good in most cases it’s not the most important factor that decides whether your site is going to fail or to succeed, usability is.

returning visitors
This is obvious, only returning visitors really like your site. So the more come back the better, the more successful you are. One time search visitors and casual social media visitors are not the backbone of your site. The subscribers and returning visitors (often the same people) are.

pageviews per visit
While measuring pageviews is sometimes futile as bad websites where you have to click more can have higher numbers of pageviews the number of pageviews per visit often will tell you a whole lot about how much your visitors like your website. A 1 to 1 ratio is bad unless they all click the buy button instantly.

time on page
The time spent on a page can be read in manifold ways but you can deduct from it whether people just skim your content or read your whole article among others.

time on site

It’s not always the longer the better but 5 minutes is in most cases better than 30 seconds, especially for a publishing site or simply a blog. Read more…

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